The Canon PIXMA TS6420A is a versatile all-in-one printer, ideal for home or small office use. With features like wireless printing, mobile connectivity, and high-quality prints, it’s a great choice for a variety of tasks. However, like any piece of technology, you might run into issues or need guidance on how to use specific features. That’s where Canon Support +1 (805) 855-0605 for the PIXMA TS6420A comes in.
In this blog, we’ll guide you through , how to reach customer service, and answer some common questions with our FAQs to help you get the most out of your printer.
Canon Support for PIXMA TS6420A: Getting Help
Whether you’re experiencing technical issues or just need help setting up your Canon PIXMA TS6420A, Canon offers various support channels to make sure you get the assistance you need.
If you're encountering problems with your PIXMA TS6420A, there are several ways to reach out to Canon support for assistance:
Phone Support (USA):
For immediate help, you can contact Canon support at 1(888) 392-7720 and 1-805-840-2003 (1-800-OK-CANON). This number is available for assistance with setup, troubleshooting, and general support.
Online Support:
Canon offers a comprehensive online support portal where you can find guides, FAQs, and troubleshooting tips for the PIXMA TS6420A. Visit and enter your printer model to access the dedicated support resources.
Live Chat Support:
For more immediate assistance, you can use Canon’s live chat support. You can access this through the support page on Canon's website, where a representative will be available to guide you in real-time.
Email Support:
Canon also offers email support for non-urgent inquiries. Submit a request via the support page, and you’ll receive guidance on your issue.
Canon Printer App:
Download the Canon Print Inkjet/SELPHY app for easy printer management. The app can help you perform tasks like printer setup, firmware updates, and maintenance.
Manuals and Troubleshooting Guides:
Canon provides downloadable user manuals and troubleshooting guides on their website, which can help you solve common issues on your own.
Common Issues with Canon PIXMA TS6420A
Some issues you might encounter with the PIXMA TS6420A can range from simple setup problems to more complex technical difficulties. Here are some common problems and how you can resolve them:
Printer Not Connecting to Wi-Fi:If your printer is not connecting to your wireless network, ensure that:
The printer is within range of the Wi-Fi router.
You’ve correctly entered your network credentials.
Your router is functioning properly.
Try restarting both your printer and router if necessary.
Paper Jams:Paper jams can happen from time to time. If this occurs, carefully remove any jammed paper from the printer’s paper tray or the rear panel. Always follow the instructions in the printer’s user manual for clearing paper jams to avoid damaging the printer.
Poor Print Quality:If you’re experiencing poor print quality (blurry or faded prints), it might be due to low ink levels or misaligned printheads. You can check the ink levels via the printer settings or the Canon Print app. If the printheads need alignment, follow the instructions in the manual or the app to realign them.
Printer Not Responding or Offline:If your printer is showing as offline or not responding, it could be due to a communication issue between the printer and the device. Try restarting both the printer and your computer. Check that both devices are connected to the same network and that the printer is selected as the default device.
Driver Issues:Ensure that you’ve installed the correct printer drivers for your operating system. Canon provides downloadable drivers for Windows and macOS. You can also check for driver updates via Canon’s support page.
Canon PIXMA TS6420A FAQs
To help you get the most out of your Canon PIXMA TS6420A, here are some frequently asked questions (FAQs):
1. How do I set up my Canon PIXMA TS6420A?
Unbox the printer and remove all protective packaging.
Plug in the power cord and turn on the printer.
Load paper into the paper tray.
Install the ink cartridges by opening the cartridge access door and inserting the cartridges.
Connect the printer to your Wi-Fi network by following the on-screen instructions.
Download and install the printer drivers on your computer from Canon’s support page or use the Canon Print app for wireless setup.
2. How do I connect my Canon PIXMA TS6420A to Wi-Fi?
To connect your printer to a Wi-Fi network:
Press the Wi-Fi button on the printer.
Follow the on-screen instructions to select your network and enter the password.
Alternatively, you can use the Canon Print app for easy wireless setup.
If you’re having trouble, Canon support is available to walk you through the process.
3. How do I replace the ink cartridges in my Canon PIXMA TS6420A?
Turn on the printer and open the cartridge access door.
Wait for the carriage to stop moving, then gently remove the empty cartridges.
Unbox the new cartridges and insert them into the corresponding slots.
Close the access door and perform a test print to ensure proper installation.
4. What should I do if my Canon PIXMA TS6420A is printing blank pages?
If your printer is printing blank pages, it could be due to low ink, clogged printheads, or incorrect settings:
Check the ink levels to ensure there is enough ink.
Run a printhead cleaning cycle using the printer’s maintenance menu or the Canon Print app.
Make sure the paper type and settings are correctly selected for the document you’re printing.
To align the printhead:
Open the Maintenance menu from the printer’s settings.
Select Align Printhead and follow the on-screen instructions.
You may need to print a test page to check alignment accuracy.
6. How do I update the firmware on my Canon PIXMA TS6420A?
Visit Canon’s official support website and find the latest firmware for your PIXMA TS6420A.
Download and follow the instructions to install the firmware.
You can also update the firmware via the Canon Print app if connected to Wi-Fi.
7. Can I print from my smartphone with the Canon PIXMA TS6420A?
Yes! You can print from your smartphone using the Canon Print app or by using Apple AirPrint (iOS) or Google Cloud Print (Android). Simply connect your printer to the same Wi-Fi network as your mobile device and print directly from supported apps.
8. What is the warranty on the Canon PIXMA TS6420A?
The Canon PIXMA TS6420A typically comes with a 1-year limited warranty. This warranty covers defects in materials or workmanship but does not cover damages caused by misuse or accidents. For more details, refer to the warranty information included with your printer or contact Canon support.
Conclusion
The Canon PIXMA TS6420A is a great choice for users who need a reliable and easy-to-use all-in-one printer. Whether you’re having issues with setup, connectivity, print quality, or just need guidance on maintenance, Canon Support is available to help.
By contacting Canon Customer Support +1 (805) 855-0605, using the Canon Print app, or accessing online resources, you can get the assistance you need. With the helpful FAQs above, you should be able to resolve common issues and get your printer up and running in no time.
If you need more personalized help, don’t hesitate to reach out to Canon support at for fast and expert assistance!